![]() It was very stressful and unprofessional and had someone actually helped us, we would’ve arrived at our destination at the proper time we worked so hard for. We had to book an entirely different flight and still have not gotten our money back. We then asked if we could get our money back being that if someone has specially helped us with our case only being 5 minutes late to check in, but they declined. There was an extremely long line with only two employees helping. We were told we had to wait in line to speak with someone to print a boarding pass. Not sure if this was a Virgin America crew of Alaska, but terribly disappointed iin the crews lack of care and would not fly them again across country if this is what is to be expected."Ĭons: "We arrived at the airport 5 minutes (NO more than that) after the one hour check in time to fly international going to Mexico. She was asked to move to another seat for both take off and landing. One other item I noticed was the woman across the aisle's seat would not sit upright. The seat back in front of my seat was broken and hanging down on my knees, there was no opportunity for entertainment unless you brought your own plug in headphones (none on the plane to use or purchase), we purchased upgraded seats and when we checked in the night before were told they were not available and we would be in economy (still waiting for that $200 refund 7 days later), the arm rest between our seats was broken and would not stay up, the headrest of my seat was broken and there was exposed metal, and when we purchased champagne to celebrate our vacation it was warm. That said, the plane was in terrible condition. My fiance and I were on a red eye non-stop to Philly from LAX. With 37 golf clubs, it’s the island with the most golf courses in America’s 50th state.Ĭons: "So, this plane was a Virgin America aircraft taken over by Alaska since the merger. If you don’t know where to start, consider traveling to the airport of Oahu. For golfers, Hawaii means golf courses that are as gorgeous as they are high-quality.Although practically every island is excellent for whale-watching activities, Kauai has a greater range of possible spotting locations. ![]()
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